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Client centre

Poliklinika Váš Lekár s.r.o.

Mon – Fri from 7:00 am to 8:00 pm

The Your Doctor clinic will not open until 8.1.2024. The reception will not be available until then.

For more information, please contact us by e-mail: [email protected].

Pharmacy

Poliklinika Váš Lekár s.r.o.
Nivy Tower

Mlynské nivy 18890/5

821 09 Bratislava

ID: 54 856 221

VAT NUMBER: 2121830502

IBAN: SK98 1100 0000 0029 4513 8542
Bank connection: Tatra banka, a.s.

Poliklinika Váš Lekár s.r.o.

Mon – Fri from 7:00 a.m. to 7:00 p.m.

The Your Doctor clinic will not open until 8.1.2024. The reception will not be available until then.

For more information, please contact us by e-mail: [email protected].

Author Ondrej Synak

More information

Eurovea 2, Pribinova 40, 811 09 Bratislava – Old Town

Free parking

Public transport stop directly in front of the Eurovea 1 bulding.

How to reach us

On foot

There are two possibilities. The first entrance is located in the small square in front of the main entrance to Eurovea 2. The entrance to the clinic is next to the Eurovea Tower – on the left. The clinic can also be reached via the entrance from the promenade towards the Apollo Bridge – from the Danube´s side.

Public Transport

Get off at the bus stop in front of the main entrance to Eurovea 1 and walk along the mall building towards the Eurovea 2 entrance. Once you arrive at the square, you will see the entrance to the clinic just a few metres from the Eurovea Tower skyscraper.

Car

The easiest way to get to us is along Pribinova Street (from Landererova Street), which leads to the underground car park of Eurovea 2. Park your car in the yellow zone (closest parking spaces to the clinic). Then use the elevator and take it to the ground floor.

Exit Eurovea 2 through the main entrance and turn right towards the Eurovea Tower. After a few metres, you will see the entrance to the Váš Lekár Clinic.

If you are a holder of the disabled parking permit card, you can use the outdoor parking space near the main entrance of Eurovea 2.

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Frequently asked questions

Váš Lekár Clinic focuses on prevention and longevity. In practice, this is a combination of classical medical specialisations and complementary specialisations (nutritional, pharmaceutical, mental health counselling), as well as extended preventive check-ups according to age and gender, which the client can carry out during the duration of the annual personal care programme. The clinic will have a limited number of clients so that it can provide sufficient time for the physician to perform the examinations and so that the client has a positive experience with active listening and explanation of medical procedures.

On the Outpatient Clinics subpage you will find information about 23 outpatient clinics and five additional workplaces.

The annual program in the polyclinic, which includes commercial services related to client management (ordering, notifications, etc.) costs 1200 €. The client does not pay for medical procedures that are covered by his/her health insurance company – with the exception of dentistry, psychology, nutritional counselling, dental hygiene, aesthetic procedures and rehabilitation procedures. The client pays for all procedures according to the valid price list of services (e.g. cystoscopy by a urologist), as well as for all examinations at his/her own request (non-indicated examinations). If the medical specialty is not contracted with any or all health insurance companies, the client must pay the full cost of the prescribed medication (does not apply to procedures or laboratory tests).

No, the clinic is aimed at preventing adult clients, i.e. people who have reached the age of 18.

At the reception of the polyclinic, you will fill out a general care agreement together with the receptionist. We will take care of the transfer of the medical documentation towards us.

Yes, you can. After the examination of the booked patients, the doctor will attend to you in accordance with the current legislation.

Yes, there is a so-called. one-time access to one specialist. It contains two inputs (examination and control). Client management for this program is 150 € one-time.

Yes, we have a special Try Us program for that. This is an initial preventive examination and the client can choose from some specialized preventive examinations (musculoskeletal / ophthalmic / urological / gynecological). This preventive check-up costs 150 € one time including client management. If the client stays with us after this program, we will deduct it from the price of the year-long program, i.e. 1200 – 150 = 1050 €.

The client makes an appointment by phone +421 940 409 070 and makes an appointment for the agreed time. It should be taken into account that the examination time is indicative, because the examination of each patient is individual and may slightly exceed the specified time frame. The call centre worker offers appointments according to the availability of the doctor’s electronic diary and offers the earliest possible appointment. We build the ordering system so that the appointment is available within a maximum timeframe of XXX days.

The call centre is the preferred method of ordering, as we will be deploying the client zone in phases. In the future, there will be an appointment facility using the client area which will include appointments as and when required. This client zone will not be in the form of an app, but will be in the form of a responsive website that is just as easy to navigate. You will also be able to order conveniently via your smartphone.

Yeah. The polyclinic will arrange follow-up examinations such as MRI and CT through external cooperating partners. A list of these will be made available to clients together with the appointment procedure when the clinic opens.

Cancellation or rescheduling of the appointment is made via call centre, e-mail or client zone, or in person at the reception of the polyclinic at least 48 hours before the examination. Just 48 hours prior to the appointment, a reminder of the appointment will be sent to the client asking for any cancellation or rescheduling to avoid inefficiencies with medical capacity.

The opening hours of the polyclinic will be from Monday to Friday, from 7:00 to 20:00. The polyclinic does not yet provide weekend services and the emergency room will not be available. We recommend clients to use the hospital emergency room within the city of Bratislava or in their place of residence.

Yeah. The client calls the call centre, which connects them to a general practitioner. After consultation with the client, the doctor will determine the client’s condition and recommend further action.

Preventive check-ups within the clinic are designed to provide a picture of the client’s health status by age and gender, including the doctor’s interpretation; to cover as many possible health risk areas as possible and to create a comprehensive view of the client’s health problems after the doctor’s examination and evaluation of laboratory tests and ECGs. And to fill medical capacity in adequate numbers at the same time.

Yeah. If several members with a clear connection (e.g. family/partners) purchase an annual membership, each client will receive a discount of € 200 off the price of the annual programme.

The annual package also includes an occupational medical examination for employees classified in I. and II. categories of work according to health risks. Your company can then claim the amount as an expense in its accounts. Your accountants will give you more details.

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Poliklinika Váš Lekár

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